Collections during COVID-19

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Thursday, September 24, 2020
10:00 AM - 12:00 PM (EDT)

Event Details

With employees experiencing mass layoffs due to COVID-19, millions of Americans face the prospect of no longer being able to pay rent, however, there are strategies for collecting unpaid rent and bad debt.  Learn from Felicia Queen who has mastered the art of collecting outstanding debt.  Learn how she was able to collect rent during the Great Recession and how these strategies can be applied to our properties despite a global pandemic. After attending this class you will learn

  • How to communicate with residents who are past due
  • What questions to ask to acquire the right information 
  • How to decrease your delinquency rates
  • And, more!

For More Information:

Brandy Peak
Brandy Peak
Director- Education, Programs, Meetings and Events AOBA (202)296-3390x763