CAM - Certified Apartment Manager Certification

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Monday, November 9, 2020 at 9:00 AM (EST) to Friday, November 13, 2020 at 3:00 PM (EST)
1025 Connecticut Avenue, NW, Suite 1005
Washington, District of Columbia 20036

Event Details


This course is for community managers and experienced assistant managers. Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve the owner’s investment goals. The CAM credential positions you well for career opportunities and advancement


• Occupancy rates
• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential residents
• Resident retention and maintaining a positive company image
• Communicating with residents
• Customer service and issue resolution
• Enforcing company policy and complying with laws and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover
• Working with contractors and vendors
• Recruiting high-caliber employees
• Employee orientation and training
• Employee evaluation
• Employment regulations and record keeping
• Analyzing the property’s financial operations and taking corrective actions for underperformance
• Monitoring property performance to achieve the owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance accurately

Please note: All books will be printed, unless requested otherwise. E-books require additional charge of $250.

Instructor: To be determined

For More Information:

Brandy Peak
Brandy Peak
Director- Education, Programs, Meetings and Events AOBA (202)296-3390x763