Silence Isn’t Golden – Five Steps to Communicating Effectively in a Crisis
Too often, property management companies overlook the importance of effective communication in the midst of a crisis. Allowing others to set the narrative for you can make a bad situation worse, tarnish your company’s image, and even result in harmful reactive policy for the entire industry. Don’t be caught flatfooted.
Join us for this educational webinar, which will guide you through five easy steps to prepare for a crisis. Participants will have the opportunity to interact directly with communications experts who specialize in working with the real estate industry, and will receive a take-away roadmap for effective crisis communications.
Featured Speakers
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Zach Quimby, NAA's Director of Public Affairs, leads the association's media strategy, developing messaging and cultivating relationships with top-tier journalists. Before joining NAA, he worked in electoral politics in North Carolina, serving in communications management roles on local, state and congressional campaigns. Zach's passion for communicating, storytelling and relationship-building helped elected officials into office across the state. He holds a B.A. in Political Science from High Point University and an M.A. in Political Communication from American University. |
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Nicole Ryan, Vice President at Curley Company, is a seasoned public affairs leader with over 15 years of political communications, media relations, crisis response, and content strategy experience. Before joining Curley, Nicole served as the Director of Public Affairs at the National Apartment Association, where she created the public affairs division and expanded the media program to generate eight figures in annual earned media value. Prior to that she worked for the National Rifle Association, where she served as a spokeswoman and media strategist. Nicole’s passion lies at the intersection of strategic communications, reputation management and public policy, fueling her development and execution of winning public affairs campaigns. She holds a B.A. in Political Science and English from the University of California at Davis. |
Attendees (74)
Melanie Alvarado
Akridge
Leksana Andrews
Assistant Property Manager
Lincoln Property Company - Commercial
Brian Anleu
Vice President of Government Affairs, Maryland
AOBA
Robinson Barahona
Chief Engineer
Lincoln Property Company - Commercial
Megan Beaman
Regional Director
Bell Partners Inc.
Kenneth Becker
President
Rakusin & Becker
Joshua Berry
Field Sales Executive
Quill
Melissa Braddy
Lincoln Property Company - Commercial
Alexandra Bright
Lincoln Property Company - Commercial
Lydia Bronstein
Corporate Counsel | Legal Multifamily
Brookfield Properties - MF
J'Nae Bryan
Operations Manager
Capitol Concierge, Inc.
Patricia Buchler
Director of Business Development
SERVPRO of Bethesda, Potomac & Washington, DC
German Carrasco
Chief Engineer
Lincoln Property Company - Commercial
John Coleman
Director Of Operations
Allied Universal Security
Ana M Del Cid
Director of Property Management
Kay Apartment Communities
Sarah Downey
Carr Workplaces
Ramona Drieu
Director of Business Development
Servpro of Rockville-Olney
Natalie Etlin
Property Manager
Paramount Group, Inc.
Andrew Footer
Assistant Property Manager
Lincoln Property Company - Commercial
Donna Fountain
Business Development Manager
PMM Companies
Brian Gordon
Senior Vice President of Government Affairs
AOBA
Joanna Green
Vice President
Lincoln Property Company - Commercial
Kathy Guy
Senior Vice President, Management Services
JBG SMITH
Allison Haddad
Senior Counsel
Brookfield Properties - MF
Nicole Halbreiner
President
ARC Developers, Inc.
Yanira Harich
Director Training & Operations
Lerner Enterprises
Keith Harlow
Director, Facility Services
American College of OB-GYN
Michael Huke
Chairman
CIH Properties, Inc.
Brian Isleib
Senior Project Manager
Mosaic Engineering & Consulting
Elisabeth Kirk
Director of Marketing & Business Development
TRC Engineering
Kevin Kordon
Vice President Management Information Systems
Kay Apartment Communities
Johanna Luna - 1 (deleted)
Property Manager
Strathmore House Apartments
David Mandel
Director of Operations
Kay Apartment Communities
Carla Marshall
Community Manager
Quest Management Group LLC
Tom Mathis
Lincoln Property Company - Commercial
Clark Melillo
President
Kay Apartment Communities
Boris Milic
Senior Property Manager
Lincoln Property Company - Commercial
Peggy O'Bran
Vice President of Property Management
Kay Apartment Communities
Keegan Olario
Property Assistant
Lincoln Property Company - Commercial
Mario Orellana
Account Manager
Capitol Concierge, Inc.
Erin Outtrim
AVP, Residential Compliance
Bernstein Management Corporation
Silas Pace
CFO
Carydale Apartments Management, LLC
Lisa Pannell
Assistant Vice President
Lincoln Property Company - Commercial
Scott E. Pedowitz
Vice President of Government Affairs, VA - Local
AOBA
Carlos Pereira
Sr. Property Manager
Lincoln Property Company - Commercial
Helena Premyslov
Director of Marketing
Kay Apartment Communities
Zach Quimby
National Apartment Association
Brittany Rice
Senior Property Manager
Lincoln Property Company - Commercial
Ana Robertson
Senior Property Manager
Lincoln Property Company - Commercial
Marcus Robinson
Property Manager
Lincoln Property Company - Commercial
Rossnat Rodriguez
Director of Compliance
Horning Management Company LLC
Reyna Romero
Portfolio Manager
Augusta Properties
Arianna Royster
Partner
Borger Residential
Karyn Rozek
Director of Property Management
Carr Workplaces
Nicole Ryan (deleted)
Ann Saavedra
Community Manager
ZRS Management
Tracy Seymour
Business Development Manager
Allied Universal Security
Chad Shahan
Senior Property Manager
Lincoln Property Company - Commercial
Melanie Shanks
Assistant Building Manager
Blake Real Estate, Inc.
Kris Slimmer
Division Vice President
Admiral Security Services
Devin Stringfield
LIVEbe Communities
Michelle Surtees
Regional Manager
BSC Realty Services,LLC
Jesly Torres
Assistant Property Manager
ARC Developers, Inc.
Ryan Tyler
Senior Property Manager
Lincoln Property Company - Commercial
Andrea Watson
Assistant Property Manager
JBG SMITH
Veronica Wills
Assistant Manager
Quest Management Group LLC
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