RPA/FMA - Managing the Organization

 This is a live instructor-led virtual course in partnership with BOMA NY

Managing the Organization will prepare you to manage and lead your organization through improved communication, motivation, relationship and team building, project management, problem-solving, and decision-making skills. Managers who take this course will be able to further develop their group leadership and management techniques and abilities and analyze and improve their relationships with staff, colleagues, and owners.

Upon successful completion of this course, learners will be able to:

• Understand and demonstrate what motivates staff and how to use techniques to influence staff behavior
• Demonstrate the importance of communication and marketing and provide tools and techniques for the manager to accomplish
• Provide a framework for organizing the various functions associated with facilities management and the rationale for organization configurations
• Demonstrate the importance of problem-solving and provide problem-solving tools necessary for the manager to guide staff in problem-solving activities
• Apply your learned skills and abilities to a sustainability-driven building upgrade case study

Key topic areas:

management skills and tools • leadership styles and relationships • types of organizations • team building, leadership, and motivation • planning, controlling, and decision making • problem-solving techniques • project and change management • workplace safety and documentation

Important Notes 

• Please indicate whether you'd like an e-book (included with registrartion) and/or printed. There is an additional fee for printed books. All printed books will be shipped to the shipping address indicated on the registration page.
• New students enrolling in the designation incur an additional $225 fee
• Current designation holders enrolling in a second designation program incur an additional $100 fee
• Students taking this course for CPD credit incur an additional charge of $100 (you must be a desgination holder to receive this credit)
• Please review and adhere to our cancelation policy https://www.aoba-metro.org/event-policy