RPA/FMA - Design, Operation, Maintenance of Building System, P. I

Thursday, October 5, 2023
5:00 PM (EDT)
to Thursday, November 9, 2023 at 9:00 PM (EST)
* Registration open until 10/23/23 at 12:00 AM (EST)
* Registration open until 10/23/23 at 12:00 AM (EST)

This is a virtual-live-instructor-led course in partnership with BOMA Suburban Chicago 

Every Thursday from 5:00pm - 9:00pm on October 5, 12, 19, 26, November 2 and 9


The Design, Operation, and Maintenance of Building Systems, Part I provides information property and facilities managers will need to manage the ongoing operation and maintenance of building systems and to maximize building efficiency and cost-effectiveness. In this course, you will learn about building design and construction, project delivery, construction materials, and building systems, including HVAC, roofing, and plumbing systems, as well as ceilings, flooring, and interior walls.


Upon successful completion of this course, learners will be able to:

  • Implement maintenance best practices for building systems to achieve efficiencies and cost savings
  • Support maintenance of building structural components in the design and construction of facilities by selecting and recommending the appropriate materials
  • Describe best practices for the design, operation, and maintenance of HVAC and plumbing systems
  • Demonstrate working knowledge of the systems required for ensuring the preservation of a building’s structural integrity


Key topic areas:

• building design and construction  construction materials  structural systems  heating, ventilating, and air conditioning  plumbing systems  the building envelope  building system controls  lifecycle costing  roofing  interior walls, ceilings, and flooring

Applies to:
FMC and PAC certificates
FMA® and RPA® designations

Important Notes 

  • Your course may be covered through a Pepco Grant if you work in a Pepco building: Apply Today!
  • New students enrolling in the designation incur an additional $225 fee
  • Current designation holders enrolling in a second designation program incur an additional $100 fee
  • Students taking this course for CPD credit incur an additional charge of $100
* Registration open until 10/23/23 at 12:00 AM (EST)
* Registration open until 10/23/23 at 12:00 AM (EST)


Karen M. Stiansen, CPM®, CCIM, MCR, RPA, FMA, LEED AP
Vice President, Property Services

Karen has a Master of Science degree in Organizational Effectiveness from Marymount University. She recently joined Thalhimer in May 2017 as a Vice President, Property Services leading the Hampton Roads Market. Karen has 25 years of experience managing office, industrial, and retail properties as well as corporate real estate functions. Karen has been an active member for The Institute of Real Estate Management (IREM) serving on the Student/Academic Outreach advisory board and is a national instructor for BOMI International as well as an instructor for Apartment and Owner’s Management Association (AOBA) in Washington, DC. Her education and experience with her desire to provide the highest level of property management services help to add value to properties managed by Karen.

 Awards and Activities
• Student Outreach and Academic Advisory Board, IREM, 2014-present
• National Instructor , BOMI International, 2011-present
• Instructor, AOBA, 2011 – present
• Instructor of the Month, BOMI International, October, 2014
• Instructor of the Month, BOMI International, March, 2015

• Marymount University, M.S. in Management of Organizational Effectiveness, 1995.
• Georgia State University, B.B.A. in Business Administration, 1984.
• Certified Property Manager (CPM) Designation
• Certified Commercial Investment Member (CCIM) Designation
• Master of Corporate Real Estate (MCR) Designation
• Real Property Administrator (RPA) Designation
• Facilities Management Administrator (FMA) Designation
• Green Building Certification Institute (LEED AP)

For More Information:

Pascha Jones

Pascha Jones


Manager - Member Services , AOBA

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