Managing Expectations and Emotions in Property Management


Category: Event

Whether you manage a single rental property or an extensive commercial portfolio, one thing is consistent across the industry: property management is ultimately about people. With diverse personalities, competing priorities, and high-stakes situations, even the most experienced professionals encounter complex interpersonal challenges.

Join us for a thoughtful and practical panel discussion featuring experienced industry professionals. who will share insights, lessons learned, and practical strategies for handling difficult situations with professionalism, empathy, and confidence — while keeping safety, compliance, and strong community relationships.

Added Bonus: Tour the Washington, D.C. facility where MPD personnel get training, see the K-9 program, tour the tactical village, and an optional simulator, along with free lunch!

Featured Speakers

Ebony Landon
Senior Vice President- Director of Property Operations
JBG Smith

William King
Safety and Environmental Manager
Southern Management Companies

Agenda

April 17
11:30 AM - 12:30 PM Check in and Welcome
12:00 PM - 1:00 PM K-9 demonstration and Tactical Village
1:00 PM - 1:30 PM Lunch
1:30 PM - 2:00 PM Panel Discussion