CAM - Certified Apartment Manager Certification
This is a live instructor-led virtual course led by Rich George
with offline small group work and reading assignments.
This course is for community managers and experienced assistant managers. Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve the owner’s investment goals. The CAM credential positions you well for career opportunities and advancement.
Course Schedule
-
9/6 - Introductory Session 1:00 p.m. – 3:00 p.m.
-
9/7-9/9 -Sessions 1-3 8:30 a.m. – 1:00 p.m.*
-
9/12-9/16 - Sessions 4-6 8:30 a.m. – 1:00 p.m. *
* Actual teaching time is from 8:30 - 1:00 with 30 minute office hours at the beginning and end of each day.
YOU’LL LEARN ABOUT:
• Occupancy rates
• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential residents
• Resident retention and maintaining a positive company image
• Communicating with residents
• Customer service and issue resolution
• Enforcing company policy and complying with laws and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover
• Working with contractors and vendors
• Recruiting high-caliber employees
• Employee orientation and training
• Employee evaluation
• Employment regulations and record-keeping
• Analyzing the property’s financial operations and taking corrective actions for underperformance
• Monitoring property performance to achieve the owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance accurately
Only ebooks are used for this course. Prices increase August 5
Attendees (33)
Joy Barcia
Borger Management, Inc.
Katrina Barker
Grady Management, Inc.
Terri Barnes
Country Place Apartments
Yolanda Barnes
Tower Companies
Leiny Carranza
Tower Companies
Pamela Cash
Property Manager
Dreyfuss Management
Noriko Clarke
Property Manager
Barrington Apartments DF
Rachel Conkey
Property Manager
Dreyfuss Management
Kassandra Davis
Property Manager
Dreyfuss Management
Erin Debose
Property Manager
National Church Residences
Kate Decker
Sr. Property Manager
Panco Management
LaShanda Easley
Property Manager
National Church Residences
Jorge Garrido
Kay Apartment Communities
Geraldina Gomez
Kay Apartment Communities
Kirsten Hilde
Residential Operations Manager
Comstock Management
Allen Howard
Property Manager
Dreyfuss Management
Destiny Igiebor
Director of Operations
Grady Management, Inc.
Kristen Janecke
Area Supervisor
Sage Ventures
Latoya Johnson
Regional Property Manager
Dreyfuss Management
Carrissa Jones
Grady Management, Inc.
Jacqueline Lizardo
Hampshire Assets LLC
Kim Martin
Asset Manager
The Duffie Companies
Mary Martinez
Oak Ridge Apartments
Keah Matthews
Morguard Management, Inc.
Lorie McGeehan
Dreyfuss Management
Beatriz Mena-Diaz
Greystar
Alberto Moreno
Grady Management, Inc.
Marilyn Nunez
Community Manager
Somerhill Farms
Ella Pailey
Assistant Community manager
Kay Apartment Communities
David Queen
Grady Management, Inc.
Sherrie Smith
Property Manager
National Church Residences
Alaina Yingling
Grady Management, Inc.
Malena Zelaya
Harbor Group Management Company
Rich George
NOI Coach and NAAEI Senior Faculty
Your NOI Coach is Rich George, a successful business owner and published author that has over 30 years of business experience. Rich brings a no-nonsense approach to strategic planning and a passion for building cultures.
Rich’s background includes the management of over ten billion dollars of real-estate assets, and over 800 million dollars of capital re-investment strategies. Rich has demonstrated successful acquisitions, dispositions, merger facilitation, and repositions. Key to his portfolio is the management of highly distressed properties, including those in court receivership and turning these into assets rather than liabilities.
Rich attended Wayne State University and he is a Licensed Real Estate Broker. He has been recognized by his peers as a leader in the industry, serving on the Board of Directors for the Property Management Association of Michigan (PMAM), and as the President of The Detroit Metropolitan Apartment Association (DMAA) and as many roles in the National Apartment Association (NAA). He was recognized as one of the first graduates of the Leadership Lyceum for NAA and has is a senior faculty member of NAAEI. Rich has received the honor of the CAPS, CHPE, HOM, and ARM designations, and he is an in-demand speaker at many conferences and education events.
Known for his team building, culture-changing, and change management skills; Rich leads the market in the development of talent and increases the value of organizations and assets.
For More Information:
